Privacy statement Roofmatch

Privacy statement Roofmatch

Roofmatch respects the privacy of the individuals whose personal data it processes and guarantees its protection. Of course, this data is handled and secured with the greatest possible care. Roofmatch complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the GDPR Implementation Act. Roofmatch will not sell your personal data to third parties.

This privacy statement only applies to the processing of personal data of natural persons. Non-natural persons, including legal entities, do not have personal data as referred to in this privacy statement and can therefore not derive any rights from it. When the word "person" or "persons" appears in this privacy statement, it exclusively refers to a natural person or natural persons.

In this privacy statement, Roofmatch informs you, among other things, about whose personal data it processes, which personal data is processed, for what purposes, what rights you have and how you can exercise your rights.

Who is the data controller and what are the contact details?

The data controller is RB Global B.V., trading under the name Roofmatch

Chamber of Commerce number: 82844569

Hoofdstraat 170D

2171BL Sassenheim

For questions, requests and/or comments about this privacy statement and/or about the privacy policy within Roofmatch, please contact Stef van Vliet. Roofmatch can be reached via the e-mail address mail@roofmatch.com or via WhatsApp at telephone number +31 97006520266

Whose personal data does Roofmatch process?

Roofmatch processes personal data of, among others, the following persons:

  • (potential) customers of Roofmatch;
  • persons who contact Roofmatch in any way (in writing) and other persons whose personal data Roofmatch processes;

Which personal data does Roofmatch process?

Roofmatch processes personal data that has been provided (in)directly to it. Personal data is data that (in)directly refers to a person and with which that person can be identified. This includes, but is not limited to, your name, address and place of residence, telephone number and e-mail address.

On what basis does Roofmatch process personal data?

Roofmatch processes your personal data on the basis of one or more of the following grounds:

  • The processing is necessary for the performance of the agreement between you and Roofmatch;
  • Roofmatch has a legal obligation to process your personal data;
  • Roofmatch has your consent to process your personal data.

For what purposes does Roofmatch use your personal data?

Roofmatch processes your personal data for, among other things:

  • maintaining a customer database;
  • executing the agreement;
  • complying with a legal obligation;
  • establishing and maintaining contact;
  • informing about changes to Roofmatch's services;
  • analyzing and improving Roofmatch's services and conducting market research for Roofmatch

Roofmatch may also process your personal data for other, compatible purposes. These purposes depend on the purpose for which you provided your personal data to Roofmatch.

Processor agreement

Roofmatch may instruct a third party to process your personal data on its behalf. A processor agreement between Roofmatch and this third party is then mandatory. Roofmatch will ensure that this processor agreement(s) is/are concluded and complies with the legal requirements.

Who are the recipients of personal data?

Roofmatch may share your personal data internally. In addition, your personal data may be provided to third parties. However, your personal data will only be passed on to third parties if this is necessary in connection with the execution of one of the purposes.

How long does Roofmatch store your personal data?

Roofmatch stores your personal data for as long as it is necessary for the purposes mentioned (in this privacy statement).

What rights do you have?

Right of access

You can request Roofmatch to inspect your personal data. You can also request Roofmatch to receive the information in this privacy statement. After receiving your request, Roofmatch will provide you with a copy of your personal data. If you request additional copies, Roofmatch may charge you a reasonable fee, based on administrative costs.

Right to rectification

You can request Roofmatch to rectify your inaccurate personal data without undue delay. For example, you can complete your incomplete personal data with an additional statement. The purposes, as included in this privacy statement, will be taken into account.

Right to erasure

You can request Roofmatch to erase your personal data without undue delay. In addition, Roofmatch is obliged to erase your personal data without undue delay, among other things, if you withdraw your consent to the processing of your personal data and there is no other legal basis for processing or if your personal data is no longer necessary for the purposes forGiven that I can't directly access external documents or files, please paste the text you would like me to translate into English here. I'll do my best to provide an accurate translation for you.

Right to restriction

You have the right to restrict the processing of your personal data. In that case, your personal data may no longer be processed (temporarily). You have this right if you dispute the accuracy of your personal data, if the processing is unlawful and you request restriction of the use of the data instead of its erasure, if you need your personal data in connection with the establishment, exercise or substantiation of a legal claim and Roofmatch no longer needs this personal data for the processing purposes, or if you have objected to the processing of your personal data.

If the processing of your personal data is restricted, Roofmatch may only store your personal data. Before the restriction is lifted, Roofmatch will inform you thereof.

Right to data portability

You have the right to receive your personal data in a structured, commonly used and machine-readable format, so that you can transfer it yourself to another data controller. If technically possible, you also have the right to have your personal data transmitted directly from Roofmatch to another data controller.

Right to object

You have the right to object to the processing of your personal data at any time. If you have objected, your personal data will no longer be used, unless there are compelling legitimate grounds for the processing of your personal data.

Do you want to exercise one of your rights?

A request for access, rectification, erasure, restriction or transfer of your personal data or to object can be made by sending an e-mail with your request to: mail@roofmatch.com.

If your personal data has been rectified, erased or its processing has been restricted, Roofmatch will inform the recipients of your personal data thereof.

Do you want to withdraw your consent?

You have the right to withdraw your consent for the processing of your personal data at any time. You can withdraw your consent by sending your notification thereof by e-mail to Roofmatch via e-mail address mail@roofmatch.com.

The withdrawal of your consent does not affect the lawfulness of the processing of your personal data based on your consent before your withdrawal.

Filing a complaint

The Dutch Data Protection Authority handles complaints about compliance with the legal requirements regarding the protection of personal data. You have the right to file a complaint with the Dutch Data Protection Authority.

Changes

Roofmatch may amend this privacy statement. This may be necessary, for example, because laws and/or regulations change, but also if something changes in the use of personal data for other reasons.